Recently I bought a suit from one of the best fashion stores in my town in Syria. In US currency, the suit cost $300. A few days later I took the suit out of my closet, excited to sport my dapper new investment. It was then that I discovered defects in the suit that I [...]
When I called the clinic, they predictably told me that the first available appointment for me as a new patient was weeks away. My goal was to be seen right away as per my doctor’s orders. I accepted the time and date they offered me over the phone but had no intentions of giving up.
This May I used Priceline to book my hotel room for a trip to Miami with friends. I instantly regretted my winning bid because the hotel that accepted my offer was several miles from the hotel where my friends were staying. Although Priceline’s terms clearly stated this booking was “non-cancellable”, my goal was to get [...]
Last year I bought a jacket at Brooks Brothers. At $600 it was the most expensive jacket I had ever purchased but I thought it would last me ten years and that I would wear it all the time.
Unfortunately, it never fit right. I’m a size 39/40, but all they had in the store that day was a size 41. The salesman assured me that, with some minor adjustments, it would fit perfectly. It never did.
My supposedly top-of-the-line refrigerator died one weekend. My husband called the manufacturer to see if they would cover the costs of the repair since the machine was so new (just over a year old). They told us their newer items were under a one-year rather than a five-year warranty. Despite the expired warranty, they offered [...]
The best part about this story is that I can begin by saying that Getting More truly changed my life. I’ve always been very bright, but for a time in my life I was what some might call an “underachiever.” I was the kid who scored in the 1400s on the SATs but didn’t match [...]
My mother in law recently decided to treat my entire extended family, all 9 of us, to an upscale dinner in our hometown of Jacksonville, FL. She trusted me to pick the restaurant and I happily chose one of my most favorite local haunts. It was a place I had dined frequently and, although it [...]
Bad negotiation, as usual, is all over the headlines. Below is a blog I wrote for The Huffington Post regarding the mistakes involved in last week’s near government shutdown. To read the piece on the Huffington Post website, click here. The near-shutdown of the Federal government last week resulted from poor negotiation processes by officials [...]
On a recent trip with my fiancée, everything imaginable went awry with our airline: Two of our flights were cancelled due to mechanical failures. When we had to stay overnight to wait for another flight, the airline put us up in an uncomfortable motel. You’d think that in light of these setbacks, the airline employees [...]
Stuart had a great time last Tuesday when he dropped by the Good Day morning show on Fox 29, Philadelphia, to serve up some negotiation tips. Take a look and leave a comment to let us know what you think! Or write on our facebook wall or send us a tweet @GettingMore.