BOOKSTORE SCORE

Katrina Agustin

Katrina Agustin

I noticed the book Getting More on our marketing coach’s desk. I knew he was going out of town for two days so I convinced him to let me borrow it. After devouring just a few pages, it was clear that I would need my own copy.

However, I’m from the Philippines so the book is not as readily available in our local bookstores as it is elsewhere.

I did some research and found a bookstore that potentially had a copy in stock, but only in select branches of their store. I spoke on the phone with a clerk from the store who told me which branches might have it. I felt like groaning because all the locations were really far away from where I live.

The clerk also emphasized that even if I drove to all these branches it was still only a possibility they would have the book; the chances of my getting a copy immediately were minimal.

Because I had already read the part of Getting More that urges the reader to keep asking questions and probing for options, I asked the clerk if they could locate the book for me and have it transferred to a nearby branch where I could pick it up easily. I explained that I would be happy to pay for the transfer. Happily he said they can offer that service and that it was free!

I signed a transfer request sheet and three days later I got a text message informing me that my copy of Getting More was waiting for me at my local store branch.

If this had happened prior to reading the book I would’ve certainly gone to each of the “possible” branches to find the book myself. With the advantage of these negotiation tools I was able to save a lot of time, effort, and money just by asking questions!

Definitely, the book is a MUST for everybody.-Katrina Agustin, Health & Care Rep – Corporate Accounts, Fern Inc., Philippines.


SD COMMENT: Congratulations Katrina! Your first successful negotiation using the book was for the book! I wish you all the best in getting more from now on.

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